Overview and Account Activation

The videos and guides below provide step-by-step instructions for using the CDCN web portal.

Understanding Time Entry Tools Guide: Portal Activation

CareAttend Mobile App

The videos and guides below provide step-by-step instructions for using the CareAttend mobile app.

 

Caregiver Materials

Download the App - Android Download the App - IOS Logging Into CareAttend for the First Time Turning on Biometric Login Adding Caregiver Case Notes Ending a Long-Running Shift Submitting and Approving a Late Shift CareAttend Manual: Submit and Approve Shifts Document Personal Care, Chore, Respite Care Document Day HAB, In-Home, Supported Living Signing Out of CareAttend

DirectMyCare.com

The guides below provide step-by-step instructions for using DirectMyCare.com.

Caregiver Materials

Adding Time Shift Correction Suspended Shifts in DirectMyCare Web Portal Navigation Reading the DirectMyCare Legend Resetting Your Password Viewing Time Entries

Client Materials

Web Portal Navigation Reading the DirectMyCare Legend Resetting Your Password Approving or Rejecting Time Accessing Reports and Documents Viewing Time Entries

CareAttend Interactive Voice Response (IVR)

IVR Instructions Record Shifts Using the Fob IVR Clock In and Out Set a PIN in IVR Approve IVR Time Submissions

Work Week Limits (WWL)/Daily Work Limits (DWL)

Caregiver Handbook How to Request a Temporary Increase Temporary Increase Request Form WWL/DWL Reminders