Annual Competency Training

Fraud Prevention Training Annual Caregiver Safety Training Critical Incident Reporting Training Privacy Awareness Training

After you have reviewed the training, download and complete the below assessment form. This form must be returned to CDAK to finalize your training. This may be sent by email, regular mail, or delivered to one of our CDAK office locations.

Annual Competency Training Assessment

Pre-Employment Training

Fraud Prevention Training Annual Caregiver Safety Training Critical Incident Reporting Training Privacy Awareness Training Safe Lifting Food Preparation Safety Injuries, Interventions, & Unpredictable Behaviors Developmental Disabilities Caregiving Assisting with Self Administration of Medicine

After you have reviewed the pre-employment training, download and complete the below assessment forms. These forms must be returned to CDAK to finalize your training. They may be sent by email, regular mail, or delivered to one of our CDAK office locations.

Pre-Employment Competency Training Assessment Pre-Employment Additional Training Assessment

Overview and Account Activation

The videos and guides below provide step-by-step instructions for using the CDCN web portal.

Understanding Time Entry Tools Guide: Portal Activation

CareAttend Mobile App

The videos and guides below provide step-by-step instructions for using the CareAttend mobile app.

 

Caregiver Materials

Download the App - Android Download the App - IOS Logging Into CareAttend for the First Time Turning on Biometric Login Adding Caregiver Case Notes Ending a Long-Running Shift Submitting and Approving a Late Shift CareAttend Manual: Submit and Approve Shifts Document Personal Care, Chore, Respite Care Document Day HAB, In-Home, Supported Living Signing Out of CareAttend Submitting Mileage for Reimbursement

DirectMyCare.com

The guides below provide step-by-step instructions for using DirectMyCare.com.

Caregiver Materials

Adding Time Shift Correction Suspended Shifts in DirectMyCare Web Portal Navigation Reading the DirectMyCare Legend Resetting Your Password Viewing Time Entries

Client Materials

Web Portal Navigation Reading the DirectMyCare Legend Resetting Your Password Approving or Rejecting Time Accessing Reports and Documents Viewing Time Entries

CareAttend Interactive Voice Response (IVR)

IVR Instructions Record Shifts Using the Fob IVR Clock In and Out Set a PIN in IVR Approve IVR Time Submissions

Work Week Limits (WWL)/Daily Work Limits (DWL)

Caregiver Handbook How to Request a Temporary Increase Temporary Increase Request Form WWL/DWL Reminders